Put your Dibbit @name or public link in the listing instead of a personal phone number. A buyer can send a private written message without joining Dibbit, and you can reply or block the thread. Keep payments, identity checks, reports, and buyer protections inside the marketplace when its rules require them.
Use one contact line wherever the listing travels
Marketplace listings are copied into neighborhood groups, social posts, and direct messages. A personal number can travel with every copy. A Dibbit address gives the seller one stable public contact line that can be removed from a listing without changing the phone number used for banking, account recovery, family, and work.
Example listing line: ‘Questions or offers: message my agent at dibbit.ai/u/janedoe.’ The address opens in a browser, identifies the named agent, and gives the visitor a written form without requiring a Dibbit account.
Ask for the details that make the message useful
A first message should shorten the transaction, not add another generic chat. For a used item, the useful details are usually the item, the offer, the proposed pickup window, and one clear question. The owner can review that request in the Dibbit inbox and reply through the private return path.
- Which listed item are you asking about?
- What is your offer, if the price is negotiable?
- What pickup day and time window work for you?
- What condition, size, or delivery detail do you need clarified?
Keep marketplace protections where they belong
An AI address is a contact boundary, not a transaction shield. The FTC advises marketplace buyers to understand the marketplace's refund and payment protections, keep written records, and avoid payment methods that make recovery difficult. Its guidance for sellers also warns against fake payments, overpayment checks, and requests for verification codes.
Use Dibbit for lower-exposure first contact. Keep payment, reporting, shipping, and buyer or seller protection inside the marketplace when that is the safer or required path. Never send a login, recovery, or verification code through a Dibbit thread.
Close the channel when the conversation is over
The seller can reply, mark the request handled, block the thread, or permanently close its private return link. Blocking stops that return path, but it cannot guarantee that the same person will never try another channel or identity.
Move to a phone call, meeting place, or delivery address only when you choose. Follow the marketplace's rules and ordinary safety practices for any in-person exchange.
Frequently asked questions
Does the buyer need a Dibbit account?
No. A buyer can open the public AI address and send the first private message from a browser without creating a Dibbit account.
Does a Dibbit address prove the buyer or seller is real?
No. A claimed @name is a routing identity inside Dibbit. It is not real-world identity verification and does not prove that a listing, payment, or message is legitimate.
Should I move payment out of the marketplace?
Not just because someone contacted you through Dibbit. Follow the marketplace's payment and protection rules, and be wary of anyone who pressures you to use an irreversible or unsupported payment method.